(Remember the feature that would tell you if you’re shadowbanned ? Or improvements to the search function ? Or the content moderation council ? Or letting creators charge for video ?) It’s unclear whether Twitter will actually hit that deadline - Musk seems to announce a new thing coming “next week” all the time, and often those deadlines pass and whatever feature was allegedly coming is never heard of again. “Prepare to be disappointed at first when our algorithm is made open source next week, but it will improve rapidly!” he wrote. On Monday, Musk announced (by replying to a random account, naturally) that Twitter plans to open source its algorithm next week. But the loss of Slack is likely to be particularly stressful for employees working on Musk’s latest big idea: open-sourcing the algorithm that ranks tweets in the timeline. There’s never a good time for a company to lose its primary communication infrastructure. While some employees communicated over email, others essentially took a second day off. Slack remained down at the company on Thursday. “I used to search for the error on Slack and got help 99 percent of the time.” “After everyone was gone, I had no one to ask questions when stuck,” an employee who stayed on past the first round of layoffs wrote in Blind. “Oddly enough, it's the Slack deactivation that has pushed me to finally start applying to get out,” they wrote.įor Twitter employees, Slack is more than a way to message colleagues: it’s also a store of institutional memory, preserved in documents that workers have had to rely on more and more since Musk purged thousands of employees since taking over. Penny wise, pound foolish.”Īnother worker called the disappearance of Slack the “proverbial final straw.” “We didn't pay our Slack bill,” one employee wrote. On Blind, the anonymous workplace chat app, the disappearance of such critical tools was met with a mixture of disbelief, frustration, and (to a lesser extent) glee. (Musk’s Tesla uses a Slack competitor called Mattermost for in-house collaboration, and Microsoft Outlook and Teams for email and meetings.) Platformer was not able to learn the reason prior to publication, though the move suggests Musk may have turned against the communication app - or at least wants to see if Twitter can run without Slack and the expenses associated with it. But that’s not why Slack went down: someone at Twitter manually shut off access, we’re told.
In this as in so many other things, Twitter hasn’t paid its Slack bill. That’s bullshit,” a current Slack employee told us.
But Platformer can now confirm that Slack wasn’t down for “routine maintenance.” “There is no such thing as routine maintenance.
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With no way to chat and no code to ship, most engineers took the day off. That same day, Jira – a tool Twitter uses to track everything from progress on feature updates to regulatory compliance – also stopped working. On Wednesday, Twitter employees had the tech equivalent of a snow day: the company’s Slack instance was down for “routine maintenance,” they were told, and the company was implementing a deployment freeze as a result.
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Today, let’s check in on Elon Musk’s Twitter, where sudden software outages and another dubious transparency effort have left the company’s remaining workers more beleaguered than usual. “blue bird made out of puzzle pieces” / DALL-E
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